Our Commitment to GDPR Principles

At CRMBreeze, we are committed to upholding the principles of the General Data Protection Regulation (GDPR). The GDPR sets a high standard for data privacy and security. The following statement outlines how we adhere to the core principles of the regulation in our processing of personal data.

1. Lawfulness, Fairness, and Transparency

We process personal data only when we have a valid legal basis to do so, such as user consent or to fulfill a contractual obligation. Our data collection practices are fair and transparent. We clearly inform our users and their clients about what data we are collecting, why we are collecting it, and how it will be used. Our Privacy Policy and Terms of Service provide detailed information on our data processing activities.

2. Purpose Limitation

We collect and process personal data for specified, explicit, and legitimate purposes. For example, we process phone numbers and message content for the sole purpose of enabling our users to communicate with their clients through our CRM platform. We will not use personal data for any purpose that is incompatible with the original purpose for which it was collected.

3. Data Minimisation

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. This means we do not ask for more information than is required to provide our CRMBreeze service effectively. Our platform is designed to allow our users to control and minimize the data they collect from their own clients.

4. Accuracy

We take reasonable steps to ensure that the personal data we process is accurate and, where necessary, kept up to date. Our platform provides tools for our users to access and correct their own data and that of their clients. If you become aware of any inaccuracies, we encourage you to update your information through your account settings or by contacting us directly.

5. Storage Limitation

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Once data is no longer needed, we securely delete or anonymize it. Our standard data retention period is [Specify your data retention period, e.g., "7 years" or "as long as the user account is active, plus a short grace period"].

6. Integrity and Confidentiality (Security)

We are committed to the security of personal data. We use robust technical and organizational measures to protect personal data against unauthorized or unlawful processing, and against accidental loss, destruction, or damage. This includes data encryption, secure server infrastructure, access controls, and regular security audits to ensure data integrity and confidentiality.

7. Accountability

As the data processor for our users, and data controller for our own users, we are responsible for demonstrating compliance with the GDPR principles. We maintain records of our data processing activities, conduct data protection impact assessments where necessary, and have implemented internal policies and procedures to ensure we meet our legal obligations under the GDPR. We are committed to cooperating with supervisory authorities and data subjects in addressing any concerns.

For more detailed information on our data practices and your rights, please review our Privacy Policy. If you have any questions about our GDPR compliance, please contact us:

You can also reach out to us through our contact form.