Terms of Service

1. Introduction

Welcome to our page. These Terms of Service ("Terms") govern your use of our website, CRMBreeze, and the services we provide collectively.

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not access the Service.

2. Use of Our Service

Our Service provides a platform for businesses to manage their customer relationships, including sending text messages to clients who have explicitly opted in. You agree to use the Service only for its intended purpose and in compliance with all applicable local, state, national, and international laws, rules, and regulations.

3. User Responsibilities

You agree to:

• Provide accurate, complete, and truthful information during the registration and use of the Service.
• Use the Service in a professional and lawful manner.
• Obtain and maintain all necessary consents from end-users before sending them any messages.
• Adhere to all legal and regulatory requirements for SMS messaging, including, but not limited to, the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
• Promptly honor all opt-out requests, including messages containing keywords like "STOP."

4. SMS Messaging Compliance

The Service facilitates the sending of SMS messages. You acknowledge and agree that:

• All messages sent through our Service must comply with A2P 10DLC regulations.
• You are solely responsible for the content of the messages sent through your account.
• You will not send any messages that are unlawful, harmful, threatening, defamatory, obscene, harassing, or contain prohibited content (e.g., content related to hate speech, firearms, or illegal substances).
• You are responsible for obtaining and maintaining proof of consent for all recipients of your text messages.

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of CRMBreeze and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of CRMBreeze.

6. Limitation of Liability

In no event shall CRMBreeze, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

7. Indemnification

You agree to defend, indemnify, and hold harmless CRMBreeze and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; or b) a breach of these Terms.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your State, e.g., New York], without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice before any new terms take effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

You can also reach out to us through our contact form.